What is the Ordering process?

          -SBS tries to accommodate all levels of Customer Service.  You can either contact us through e-mail

           or Call directly to discuss you printing needs.  Once you have selected the Shirt style and color, We

           will begin with your artwork.  At this point you will fill out a New Client Packet.  Upon final

           Artwork Approval, we will print your order.

How can I work within a budget?

          - There are several ways that you can stretch the dollar on a Budget while preparing your order.

                    *Print on White!!! White shirts cost the least amount. And, you won’t have to print an 

                      additional White Out Print.  When you have to pick a color that a wide variety of people

                     will like , White is a safe choice.

                   *Avoid Name Brand Apparel..  Companies like Gildan, Anvil, and Hanes are among the

                     brands producing top quality products. You can save a lot of money by using these products ,

                     and staying away from Designer Brands

                  * Don’t add unnecessary colors to your design.   The number of colors is a large factor when

                     you are working on a tight budget.  If it doesn’t change the design concept, then it’s probably

                     not going to be missed.

Why is it more expensive to screen print on a dark colored shirt?

          -When screen printing on a Dark colored shirt (black, browns, Blues, Reds, etc) we have to print a

            white layer of ink and dry it  before we can print your design.  It is referred to as a “White out”,

            and  “Flash Dry”.  It’s the same as a when you start off painting a wall with a Primer coat of paint

            to cover a dark color.

How do I send you my Logo, or Artwork?

          -You can e-mail the artwork to art@shirtbysam.com

If I have a drawing on paper, is this Print Ready Artwork?

          - No, a drawing or printed logo is not considered  Print Ready Artwork.  However, it is a great

            starting point for a graphic artist to use. 

What is Print Ready Artwork?

          - Print Ready Artwork is the final design in a Vector Format.  Vector Format is the opposite of a

             JPEG.  It can be enlarged without losing any clarity .

          - SBS prefers .AI, .EPS, or .PSD. Files. 

          - Multi-colored designs are separated by colors

          -  Microsoft Office programs DO NOT save files in Vector Format. A Graphic Program is required.

Can I use my own fonts?

          -Yes, If you can send us the TrueType File for the font.

Can I mix up styles and colors?

          - Yes, mixing style and colors is possible.  Screen printing pricing  with reflect the total quantity.

            Quantity pricing will be quoted per style.

Will I be able to get a sample of the shirt screen printed?

          -SBS will provide you with a paper proof .  There is a $100 deposit if you would like an actual shirt

           sample printed.  This cost will be credited back to you once you place an order.

How long will it take to receive my order?

         - We’ll have your order ready to ship, or pick up within 10 business day from Art and Size Approval

Do you have a RUSH Service?

         - Yes, We understand that last minutes orders are unavoidable. 

                   *Add  25% for a 5 day turnaround

                   *Add 50%  for a 3 day turnaround

         - Full Payment by Credit Card is required at Art Approval on Rush Orders

Cancellations and Changes?

        - Customer is responsible for restocking  fees ranging  from 15% to 30%, depending on Distributors

          Individual fees.  

        - Any changes to the artwork after Final Approval could result in new screen fees.

What about Payment?

        -  Cash, Business Checks, or Credit Cards are all acceptable forms of payment.

            (no personal checks)

        -  50% of  invoice is due upon Art & Size Approval.  Remainder is due at shipping.

        -  The full amount must be received  along with the Art & Size Approval if paying by check,, or it’s a

           Rush Order

Pricing? 

        - please see our quote page.